ChemiSphere Building Materials & General Trading LLC (“ChemiSphere,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, business communications, and services.

By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.

1. Company Information

ChemiSphere Building Materials & General Trading LLC
Al Nahada, Street 13, Sharjah, United Arab Emirates
Phone: +971 563359087
Email: chemisphere.bmt@outlook.com

2. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Billing and delivery address
  • Purchase and quotation details

Business Information

  • Project requirements
  • Material specifications
  • BOQ (Bill of Quantities) details
  • Consultant and project-related documentation

Technical Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

3. How We Use Your Information

We use collected information to:

  • Process inquiries and quotation requests
  • Supply products and services
  • Manage deliveries and logistics
  • Provide technical support and recommendations
  • Prepare material submittals and documentation
  • Improve customer service
  • Send order updates and business communications
  • Comply with legal and regulatory obligations
  • Improve website performance and user experience

4. Communication

By providing your contact information, you consent to receiving communications from ChemiSphere through:

  • Phone calls
  • WhatsApp messages
  • Email correspondence
  • SMS notifications (where applicable)

These communications may relate to quotations, orders, deliveries, technical support, promotions, or service updates.

You may request to stop receiving marketing communications at any time.

5. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

We may share information with:

  • Product manufacturers
  • Delivery and logistics providers
  • Payment processing providers
  • Professional advisors
  • Government authorities when legally required

Information is shared only when necessary for business operations or legal compliance.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be 100% secure.

7. Data Retention

We retain personal and business information for as long as necessary to:

  • Fulfill contractual obligations
  • Provide customer support
  • Maintain accounting and tax records
  • Comply with legal requirements
  • Resolve disputes

When information is no longer required, it will be securely deleted or anonymized where practical.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance browsing experience

You may control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of any third-party sites they visit.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain uses of your information
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

11. Children’s Privacy

Our services are intended for businesses, contractors, consultants, developers, and procurement professionals.

We do not knowingly collect personal information from individuals under the age of 18.

12. Changes to This Privacy Policy

ChemiSphere reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon publication on our website. We encourage users to review this page periodically for updates.

13. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

ChemiSphere Building Materials & General Trading LLC
Al Nahada, Street 13, Sharjah, United Arab Emirates
Phone: +971 563359087
Email: chemisphere.bmt@outlook.com